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Terms & Conditions

Available to all Hawaii residents with a valid state or U.S. Military ID.? A minimum of 20 paid party package/birthday admissions is required for all party packages.

Over the phone booking requires a minimum of two weeks advance notice and payment in full.? Upon confirmation all tickets and food orders must be finalized and paid in full seven (7) days prior to the event date.? Customer may add-on additional tickets and food on top of the original paid order no later than five (5) days prior to the event date and subject to availability and will be assessed a nominal rush order fee.? Should final payment not received seven (7) days prior, your entire order will be cancelled as well as your reserved area and initial deposit forfeited.? No refunds will be given if the event is cancelled by the customer within seven (7) days prior to the event date.? Cash payment is only accepted during normal hours of operations.? Credit card payments are accepted over the phone and online daily.? All orders will receive phone confirmation within 24 hours from the time of booking or contact us (808) 674-9283 x 110 to speak to a Birthday Party Representative.

Tips for a worry free day!

Customer is allowed to bring in their own non-perishable celebratory cake and provide paper good and serving utensils.? Wet’n’Wild Hawaii does not provide refrigeration on cakes brought into the park.

All gifts brought into the park for the birthday celebrant must be unwrapped and contained in an unsealed paper gift bag and is subject to search.? Wrapped presents are not allowed inside the park.? You may receive wrapped present in front of the park as you are greeting your guests and store them in the trunk of your vehicle at your own discretion.

Each guest is allowed to bring in their own personal unopened sealed bottled water into the park or empty hydro flask.? Water filling station available by each of the restrooms located inside the park.

Goodie bags are permissible and must be distributed towards the end of day and whistles are strictly prohibited inside the park.? No other outside food, beverages or any form of glass container/items are allowed inside the park.

Check-in time for birthdays is between 9:30am – 10:00am at the ticket booth.? Should you arrive after the initial scheduled check-in period, you will need to stand in line at the main ticket booth line and check-in with any available cashier.

A self seating guide will be given to you upon check-in and will be your responsibility to inform your guests on the location of your party.

Once tickets are released to the customer, it is the customer’s responsibility to distribute tickets to their guests.? Our staff will NOT hold tickets that will arrive at a later time.

Reserve area for your party is based on the number of tables and not on specific areas.

Food will be delivered between 12:00 – 1:00pm however may be delayed due to the volume of food orders.

Fees for parking, merchandise, premium attractions, locker and tube rentals, additional food and beverages are not included with the package price.? Valid to all Hawaii residents with a valid State or US Military ID.

Park will operate rain or shine.

Terms & Conditions

Available to all Hawaii residents with a valid state or U.S. Military ID.? A minimum of 20 paid party package/birthday admissions is required for all party packages.

Over the phone booking requires a minimum of two weeks advance notice and payment in full.? Upon confirmation all tickets and food orders must be finalized and paid in full seven (7) days prior to the event date.? Customer may add-on additional tickets and food on top of the original paid order no later than five (5) days prior to the event date and subject to availability and will be assessed a nominal rush order fee.? Should final payment not received seven (7) days prior, your entire order will be cancelled as well as your reserved area and initial deposit forfeited.? No refunds will be given if the event is cancelled by the customer within seven (7) days prior to the event date.? Cash payment is only accepted during normal hours of operations.? Credit card payments are accepted over the phone and online daily.? All orders will receive phone confirmation within 24 hours from the time of booking or contact us (808) 674-9283 x 110 to speak to a Birthday Party Representative.

Tips for a worry free day!

Customer is allowed to bring in their own non-perishable celebratory cake and provide paper good and serving utensils.? Wet’n’Wild Hawaii does not provide refrigeration on cakes brought into the park.

All gifts brought into the park for the birthday celebrant must be unwrapped and contained in an unsealed paper gift bag and is subject to search.? Wrapped presents are not allowed inside the park.? You may receive wrapped present in front of the park as you are greeting your guests and store them in the trunk of your vehicle at your own discretion.

Each guest is allowed to bring in their own personal unopened sealed bottled water into the park or empty hydro flask.? Water filling station available by each of the restrooms located inside the park.

Goodie bags are permissible and must be distributed towards the end of day and whistles are strictly prohibited inside the park.? No other outside food, beverages or any form of glass container/items are allowed inside the park.

Check-in time for birthdays is between 9:30am – 10:00am at the ticket booth.? Should you arrive after the initial scheduled check-in period, you will need to stand in line at the main ticket booth line and check-in with any available cashier.

A self seating guide will be given to you upon check-in and will be your responsibility to inform your guests on the location of your party.

Once tickets are released to the customer, it is the customer’s responsibility to distribute tickets to their guests.? Our staff will NOT hold tickets that will arrive at a later time.

Reserve area for your party is based on the number of tables and not on specific areas.

Food will be delivered between 12:00 – 1:00pm however may be delayed due to the volume of food orders.

Fees for parking, merchandise, premium attractions, locker and tube rentals, additional food and beverages are not included with the package price.? Valid to all Hawaii residents with a valid State or US Military ID.

Park will operate rain or shine.

*All food orders are required no later than two (2) weeks prior to your event date.
Final food order and payment required seven (7) days prior to event date. Pricing
is subject to change without notice. Minimum order of $300 worth to order from
the Catering Menu. Menu and Pricing Subject to change without notice.